Cutting IT backlog: how a private bank reduced BI tickets by 70%

🚨 Too many IT tickets for… a simple export?

“Every month my team gets dozens of tickets for… a simple Excel export. And when the Board asks for a number, we still spend nights cross-checking Avaloq, Olympic and S2i.”
A CTO recently shared this frustration.

Why IT teams are overwhelmed

• ↳ IT roadmap monopolized by cybersecurity, audits and ERP projects
• ↳ Business teams demanding more scripts and extractions
• ↳ Generic BI tools adopted… but barely used

Result: overloaded IT and frustrated business users.

A different way to handle data

1. Reduce IT backlog: business teams access data in self-service, no tickets needed.
2. Respect your standards: native integration with Avaloq, Olympic, S2i, Wize.
3. Govern your data: full control of flows, rights and reference data.
4. Deliver fast: a Starter deployed on your real data in just 10 days.

📌 Example: a Geneva private bank cut BI tickets by 70% and harmonized 9 contradictory definitions of the same KPI.

Ready to switch to Starter mode?

• 👉 Watch the 1min30 demo (video in the comments)
• 👉 Book a 30-min call to design a Starter tailored to your context

Steering, decision-making, risk management, budgets, financial results: you run a bank, not Excel files.

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